- 45 South Street, Lancing, BN15 8AN
- Mon–Fri 09:00–18:00 · Sat 09:00–13:00
- 01903 752191
- Delivery Available
Eligible patients in England can receive advice and treatment for certain common conditions through the NHS Pharmacy First service, subject to eligibility criteria.
Pharmacy First gives eligible patients a convenient way to receive advice and treatment for certain common conditions without booking a GP appointment first.
Our trained pharmacy team will assess your symptoms, provide clear advice, and explain whether treatment, self-care, or referral is the right next step.
Pharmacy First has launched in England which means you can now access expert advice and prescription medication directly from your pharmacist for 7 common conditions, eliminating the need to see your GP.
The common conditions covered by the service include earache, impetigo, insect bites, shingles, sinusitis, sore throat, and uncomplicated UTIs in women.
You can receive advice and treatment for the health conditions listed below at pharmacies across England if you live in, and are registered with a GP practice, in England.
The age range and eligibility criteria is listed below for each of the 7 conditions included in the service:
Talk to our pharmacy team about your symptoms in a private consultation.
Our pharmacist will assess your symptoms and medical history to understand your needs.
You may be given advice, recommended an over-the-counter treatment or supplied NHS-authorised medication where appropriate.
If your condition requires further investigation or specialist care, we will refer you to your GP, NHS 111, urgent care, or another service.
If our pharmacist prescribes medication, it is the same as if it came from your GP. If you pay for prescriptions, you will be charged the same rate. If you get free NHS prescriptions, this will also be free. If prescription medication is unnecessary, patients may be advised to manage with self-care or buy over-the-counter medications.
NHS Pharmacy First allows eligible patients in England to receive advice and treatment from a community pharmacist for certain common conditions, subject to the service’s eligibility criteria.
Your pharmacist will assess your symptoms and determine if Pharmacy First is appropriate. If you do not meet the criteria, you can still visit the pharmacy for general advice and guidance on suitable over-the-counter treatments.
Your pharmacist may recommend contacting your GP if your symptoms require further investigation, ongoing management or a different type of care.
If your symptoms worsen, persist, or cause concern, seek medical advice. You can contact NHS 111 for urgent guidance if unsure what to do. In a medical emergency, call 999.
Under Pharmacy First, trained pharmacists can assess eligible patients and provide advice, treatment, or NHS-authorised medicines where criteria are met. Some pharmacists hold additional prescribing qualifications, allowing them to prescribe within their competence and scope.
If your condition requires further investigation or specialist care, your pharmacist will advise you on the appropriate next steps.
Absolutely. Pharmacy First complements GP services; it does not replace your right to consult your GP.
Community pharmacists can help manage certain common conditions, providing a convenient alternative when appropriate. Your GP remains available for other health concerns, ongoing conditions, and problems needing further assessment.
If your pharmacist believes your symptoms need GP review or another healthcare service, they will guide you towards the appropriate care.
Contact Lancing Pharmacy with your destination and departure date. Our team will explain the next step and if a travel-health consultation is suitable.
