• 45 South Street, Lancing, BN15 8AN
  • Mon–Fri 09:00–18:00 · Sat 09:00–13:00
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  • FAQs

Frequently Asked Questions

Everything you need to know about our pharmacy, services and delivery. Can’t find your answer? Just get in touch.

General

We are located in the heart of Lancing, West Sussex. Full address details and a map can be found on our contact page.
Our opening hours are listed at the top of every page and on our contact page. Hours may vary on bank holidays.
We aim to make our pharmacy accessible to everyone. Please let us know if you need any assistance during your visit.

Services

NHS repeat prescriptions, Pharmacy First, blister packs and vaccinations, plus private clinics led by our Independent Prescriber: weight management (GLP-1), travel health, minor illness and women’s health.

Pharmacy First is an NHS service that allows our pharmacists to provide advice and, where appropriate, treatment for seven common conditions without a GP appointment.

Prescriptions

Please bring your name and address details. If collecting for someone else, you may be asked to confirm their details and your relationship to them.
Yes, a family member or carer can collect on your behalf. They may be asked to confirm your name and address.
Yes, we dispense private prescriptions. Our team can advise on costs when you bring your prescription in.

Delivery

Yes. We offer prescription delivery within our local area. Contact our team to check whether your address is covered and to arrange delivery.
We deliver to Lancing and nearby surrounding areas. Please contact us to confirm whether your address is covered.
If you are not home, our driver will leave a card and we will contact you to arrange another delivery or collection.

Collection

We’ll send you a text message when your prescription is ready for collection.

We hold prescriptions for a reasonable period. If you are unable to collect, please contact us and we will be happy to help.

Appointments

You can nominate Lancing Pharmacy with your GP practice or through the NHS App. Once nominated, your electronic prescriptions will be sent directly to us for dispensing.
Call the pharmacy or visit us in store and our team will arrange a convenient time for you.

Privacy & Confidentiality

Yes. We have a private consultation room where you can speak to a pharmacist in confidence at any time.
We handle all personal information in line with UK GDPR and NHS data protection standards. See our privacy policy for details.