Terms & Conditions

1. About these terms

These terms and conditions govern your use of the Lancing Pharmacy website at https://lancingphamacy.co.uk (the “Website”). By using the Website, you agree to these terms. If you do not agree, please do not use the Website.

The Website is operated by:

Legal business name: Quadpharm health care limited
Trading name: Lancing Pharmacy
Registered address: 45 south street, lancing BN15 8AN
Telephone: 01903 752191
Email: lancingpharmacy@hotmail.com
GPhC registration number: 1084837

2. Purpose of the Website

The Website provides general information about Lancing Pharmacy, its location, opening hours, NHS services, private services, delivery and collection arrangements, and selected healthcare services.

The Website is not an emergency service, diagnostic tool or substitute for an appointment or personalised advice from a qualified healthcare professional. Information on the Website may not be suitable for every person or condition.

Do not rely on the Website for urgent medical advice. In an emergency, call 999. For urgent NHS advice in England, call 111 or use the NHS 111 service.

3. Healthcare information and clinical decisions

Any treatment, medicine, vaccination, consultation, referral or other healthcare service is subject to the relevant eligibility requirements and an individual clinical assessment. Information on the Website does not guarantee that a particular treatment, medicine or service will be available or clinically appropriate.

A healthcare professional may recommend self-care, an alternative treatment, a referral or no treatment following an assessment. Clinical decisions are made by the responsible healthcare professional and not by the Website.

Prices, availability, eligibility, opening hours and service arrangements may change. Please contact the pharmacy to confirm current information before travelling to the pharmacy or relying on a service being available.

4. NHS and private services

The Website may describe both NHS and private services. The relevant service page should explain whether a service is NHS-funded, privately paid for or subject to eligibility conditions.

NHS services are provided subject to current NHS rules and eligibility criteria. Private services may have consultation fees, treatment charges, cancellation rules or other conditions. Any applicable price and service conditions should be confirmed before a private service is supplied.

5. Third-party websites and services

The Website contains links to third-party websites and services, including healthcare booking or clinical-partner websites. These links are provided for convenience and may be used to arrange an appointment or access further information.

A third-party website is operated by a separate organisation. When you follow a third-party link:

  • the third party’s own terms and conditions and privacy notice will apply;

  • information you submit will be collected and processed by that third party under its own arrangements;

  • Lancing Pharmacy does not control the third party’s website, availability, content, security or data-handling practices; and

  • you should read the third party’s terms and privacy notice before submitting information or making a booking.

A link does not mean that Lancing Pharmacy endorses every statement, product or service on the linked website. Lancing Pharmacy is not responsible for loss or damage arising from your use of a third-party website, except where the law does not allow that responsibility to be excluded.

6. No direct online booking, payment or medicine supply through this Website

Unless a page clearly states otherwise, this Website does not itself take online bookings, payments or orders for medicines. Where a booking or service is available online, the relevant transaction takes place through the identified third-party provider and is subject to that provider’s terms.

Do not submit prescription details, medical histories, medication lists, photographs, payment-card details or other confidential health information through a general Website form or by using an unprotected website link.

7. Website content and availability

We aim to keep the Website accurate and available, but we do not guarantee that all content is complete, current, error-free or available at all times. We may update, suspend, withdraw or change any part of the Website without notice.

Opening hours, service descriptions, prices, delivery arrangements and third-party links should be confirmed with the pharmacy where they are important to your decision.

8. Intellectual property

Unless stated otherwise, the text, branding, logos, graphics, photographs, layout and other material on the Website belong to Lancing Pharmacy or are used with permission. You may view and print reasonable extracts for personal, non-commercial use.

You must not copy, reproduce, modify, publish, distribute or commercially exploit Website content without written permission, except where permitted by law.

9. Acceptable use

You must not use the Website:

  • for any unlawful, fraudulent or harmful purpose;

  • to interfere with the security or operation of the Website;

  • to introduce malicious software or code;

  • to attempt to gain unauthorised access to the Website or another person’s information; or

  • to submit information that you do not have permission to share.

10. Privacy and cookies

Lancing Pharmacy’s Privacy Notice explains how personal information is handled, if personal information is collected through the Website or through any related service. The Cookie Policy explains any cookies or similar technologies used by the Website.

The Website may link to third-party services that have their own privacy and cookie arrangements. Please review those documents before using a third-party service.

Privacy Notice: https://lancingphamacy.co.uk/privacy-policy
Cookie Policy: https://lancingphamacy.co.uk/cookie-policy

11. Liability

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Subject to that, and to the fullest extent permitted by law, Lancing Pharmacy is not responsible for loss arising from reliance on general Website information, temporary Website unavailability, or the content or operation of a third-party website.

These terms do not replace the professional duties, clinical responsibilities or legal obligations that apply to the pharmacy or healthcare professionals providing a healthcare service.

12. Complaints and contact

If you have a question or complaint about the Website, contact:

Email: lancingpharmacy@hotmail.com
Telephone: 01903 752191
Address: 45 South street, lancing BN15 8AN

Complaints about a third-party booking or healthcare service should normally be directed to that provider first. Complaints about pharmacy services can be raised with the pharmacy using the contact details above. The relevant professional or regulatory body may also be contacted where appropriate.

13. Changes to these terms

We may update these terms when the Website, services or legal requirements change. The latest version will be published on this page with the date of the most recent update. You should check this page occasionally for changes.

14. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have as a consumer.